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Frequently asked questions

Everything you need to know about checking your brand's visibility in AI answers.

What is AI Visibility Report?

It is a tool that shows whether AI assistants like ChatGPT, Claude and Gemini recommend your brand when people ask them buying questions in your industry. If your customers are asking AI for recommendations, this tells you whether you show up, and who shows up instead.

How does it work?

You enter your website, and we suggest the kinds of questions real buyers ask AI in your space (you can also add your own). We send those questions to ChatGPT, Claude and Gemini, then analyze each answer to see if your brand is recommended, at what rank, how strongly, and which competitors appear.

Which AI assistants do you check?

ChatGPT (OpenAI), Claude (Anthropic) and Gemini (Google), the three most widely used AI assistants.

What is a credit?

One credit runs one question across all three AI assistants and analyzes the answers. New accounts start with a few free credits so you can try it right away. When you need more, you can buy a credit pack.

How much does it cost?

Getting started is free. After your free credits, credit packs are available (for example 5 questions or 10 questions). You only pay for what you use, and there is no subscription.

Are the answers the same as what I would see in ChatGPT?

They are generated by the same underlying AI models, so they closely reflect what a real user sees. Answers can vary slightly over time and by person, which is exactly why tracking them regularly is useful.

What is the endorsement score?

It is a 0 to 100 score of how strongly and positively an AI recommends you in a given answer, based on your rank, the strength of the wording used, and the overall context.

Can I download or share my report?

Yes. Every report can be downloaded as a professional PDF, and a copy is also sent to your email.

How do I sign in?

There is no password. You sign in with Google, or we email you a secure one-time sign-in link. This also verifies your email address.

Is my data private?

Yes. We only use your data to run your analyses and deliver your reports. See our Privacy Policy for details.

Still have a question? Email us at info@aivisibilitymonitor.com and we will be happy to help.